技术支持
我们通常会在 1 个工作日内回复。
常见问题
我的数据存在哪里？会上传吗？
默认只存在你的手机本机，不会上传。剧组通没有后台服务器；只有在你主动开启 Pro 的「iCloud 私人备份」后，数据才会存入你自己的 iCloud。
需要联网吗？会耗流量吗？
核心功能完全离线可用。仅在开启 iCloud 备份或进行内购时才需要联网。
换手机 / 手机丢了，数据怎么恢复？
开启「iCloud 私人备份」（Pro）后，在新手机登录同一个 Apple ID、安装剧组通并在设置中点击「从 iCloud 恢复」即可还原数据。建议平时保持备份开启。
通告单怎么发给演员和其他部门？
在通告单点击「分发通告」，可导出高清通告图片或 PDF，再通过微信、系统分享等发送给需要的人。
剧组通 Pro 包含什么？如何购买？
Pro 解锁「iCloud 私人备份 / 恢复」等能力。可在 App 内设置页购买（年订阅或永久买断）。免费版可完整使用本机的场次、通告、进度与常用库功能。
换了设备，之前买的 Pro 还在吗？
在同一 Apple ID 下，进入设置点击「恢复购买」即可恢复 Pro 权益。订阅可在 iOS「设置 → Apple ID → 订阅」中管理。
支持哪些设备？
支持 iOS 17 及以上的 iPhone。
删除 App 会怎样？
本机数据会一并删除。如担心丢失，请先开启 iCloud 备份，或用「分发通告」导出重要通告留存。
Support
We usually reply within one business day.
Email: zzg@ketaisoft.com
Please include your device model, iOS version, SetWrap version, and a short description or screenshot so we can help quickly.
Frequently asked questions
Where is my data stored? Is it uploaded?
By default it stays only on your phone and is never uploaded. SetWrap has no backend server; only if you turn on the Pro "Private iCloud backup" is data stored into your own iCloud.
Do I need internet? Will it use data?
Core features work fully offline. A connection is only needed for iCloud backup or in-app purchases.
How do I restore my data on a new / lost phone?
With "Private iCloud backup" (Pro) enabled, sign in to the same Apple ID on the new phone, install SetWrap, and tap "Restore from iCloud" in Settings. We recommend keeping backup on.
How do I send call sheets to cast and crew?
On a call sheet, tap "Share Call Sheet" to export a high-resolution image or PDF, then send it via your messaging app or the system share sheet.
What does SetWrap Pro include? How do I buy it?
Pro unlocks "Private iCloud backup / restore" and related capabilities. You can purchase it in the app's Settings (yearly subscription or lifetime). The free version gives you full local scenes, call sheets, progress and directories.
Will my Pro carry over to a new device?
Under the same Apple ID, tap "Restore Purchases" in Settings to restore Pro. Subscriptions can be managed under iOS "Settings → Apple ID → Subscriptions".
Which devices are supported?
iPhone on iOS 17 and later.
What happens if I delete the app?
On-device data is removed. To be safe, enable iCloud backup first, or export important call sheets via "Share Call Sheet".