We're here to help. Most questions are answered below — if not, email us and we'll reply within 2 business days.我们乐意帮忙。大多数问题下面都有解答——若没有,来邮件,我们会在 2 个工作日内回复。
Open the Peak Flow tab and tap Personal best, or set it during onboarding. This is the number you and your doctor use for your zones (green ≥80%, yellow 50–80%, red <50%). Peakmate never overwrites a personal best you set manually.打开 峰流速 标签页,点 个人最佳,或在首次引导时设置。这是你与医生用于分区的数字(绿区 ≥80%、黄区 50–80%、红区 <50%)。你手动设置的个人最佳,控喘记绝不会自动覆盖。
A peak flow meter gives you the most out of Peakmate, but you can also track just reliever use, symptoms and triggers. Inexpensive meters are widely available from pharmacies.有峰流速仪能发挥控喘记的全部价值,但你也可以只记录缓解药、症状与诱因。药店有很多便宜的峰流速仪可选。
Your data stays on your device by default. If you turn on iCloud sync, it lives in your private iCloud — we never see it. There are no servers, no ads, and we never sell data. You can add a Face ID / passcode lock in Settings.默认情况下数据只存在你的设备上。若开启 iCloud 同步,则存在 你自己的 私有 iCloud——我们绝对看不到。没有服务器、没有广告,也绝不售卖数据。可在设置里加 Face ID / 密码锁。
Turn on iCloud sync in Settings on both phones (signed into the same Apple ID). You can also export a full backup (Settings → Your data → Export full backup) and restore it on the new device.在两台手机(同一 Apple ID 登录)的设置里都开启 iCloud 同步。也可以导出完整备份(设置 → 你的数据 → 导出完整备份)再到新设备恢复。
Yes. Add a profile for each person in Settings; parents can log for their children. Each profile has its own zones, records and doctor report, and children can use the childhood ACT (cACT).可以。在设置里为每个人添加一个档案;家长可为孩子记录。每个档案有各自的分区、记录与就诊报告,孩子可用儿童版 ACT(cACT)。
With your permission, Peakmate records local weather, air quality (AQI) and pollen once a day, then compares those days against your own peak flow using honest statistics. It shows associations — never predictions or medical advice.在你授权后,控喘记每天记录一次当地天气、空气质量(AQI)与花粉,再用诚实的统计方法把这些日子与你自己的峰流速做比较。它只呈现关联——绝不预测,也不提供医疗建议。
Core logging, zones and a basic one-page report are free forever. Pro unlocks the full trigger / air-quality / pollen analysis, complete multi-page reports, Doctor View, ACT trends, avoidance experiments and full backups. Pro is $9.99 / year or a one-time $19.99 lifetime purchase.核心记录、分区与基础单页报告永久免费。Pro 解锁完整的诱因 / 空气质量 / 花粉分析、完整多页报告、就诊模式、ACT 趋势、回避实验与完整备份。Pro 为 $9.99 / 年 或一次性 $19.99 终身买断。
On your iPhone: Settings → your name → Subscriptions → Peakmate. You can also pause a yearly subscription instead of cancelling.在 iPhone 上:设置 → 你的名字 → 订阅 → 控喘记。你也可以暂停年度订阅,而不是取消。
No. Peakmate is a tracking tool. It records and shows your own numbers and statistical patterns, but it does not diagnose, treat, predict, or provide medical advice, and it does not generate an asthma action plan. Always follow the plan you set with your doctor, and seek urgent care for a severe attack.不是。控喘记是记录工具。它记录并呈现你自己的数字与统计规律,但不诊断、不治疗、不预测,也不提供医疗建议,更不生成哮喘行动计划。请始终遵循你与医生共同商定的计划;发生严重发作请立即就医。
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zzg@ketaisoft.comQingdao Ketai Software Co., Ltd. · Typical reply within 2 business days青岛科泰软件有限公司 · 通常 2 个工作日内回复